Terms of Service

1. About Our Services

SmarTours provides VIP tour planning and guide services for theme parks and attractions. We are not affiliated with Disney, Universal, or any other theme park. Our services are independent and designed to enhance your vacation experience.

2. User Representations

By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• All information you provide to us is accurate, current, and complete
• You will maintain the accuracy of such information
• Your use of our services does not violate any applicable law or regulation

3. SMS Communications

By providing your phone number and consenting to receive SMS messages, you agree to the following:

• You may receive promotional, marketing, and transactional SMS messages from SmarTours
• Message frequency varies based on your interactions and our promotions
• Message and data rates may apply based on your mobile carrier plan
• Consent to receive SMS is not a condition of purchasing any goods or services
• You can opt out at any time by texting STOP to any message
• You can get help by texting HELP or calling (407) 225-1718

Supported carriers include (but are not limited to): AT&T, Verizon, T-Mobile, Sprint, and most other major US carriers. Carrier liability for delayed or undelivered messages is limited.

4. Booking and Cancellation

When you book a tour with SmarTours:

• You agree to provide accurate information about your party and travel dates
• Pricing and availability are subject to change until confirmed
• Cancellation policies will be provided at the time of booking confirmation
• Refund eligibility depends on the timing and circumstances of cancellation

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of SmarTours or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

6. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMARTOURS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.

8. Indemnification

You agree to indemnify, defend, and hold harmless SmarTours and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to your use of our services or violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Orange County, Florida.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Contact Us

If you have any questions about these Terms, please contact us:

• Phone: (407) 225-1718
• Email: tours@smartoursorlando.com